About Forest Freight
For over 50 years, Forest Freight has delivered first-class haulage solutions across the UK. With a dynamic management team and a focus on innovation, Forest Freight is committed to providing high-quality transport and warehousing services. Their fleet of over 60 vehicles, supported by a skilled team and state-of-the-art tracking technology, ensures seamless operations and exceptional customer service.
The Challenge
Forest Freight needed a better way to monitor job status and demurrage. Existing processes made it difficult to track delays accurately, leading to missed revenue opportunities. Back-office communications were also time-consuming, impacting operational efficiency.
The Solution
Forest Freight partnered with Fleevo to develop the Fleevo For Drivers app, integrating telematics data and Transport Management System (TMS) data. This app enables real-time tracking of job status and demurrage, providing greater transparency for customers. Additionally, Fleevo automated back-office communication with automated emails, saving significant time and reducing administrative overhead.
The Results
Since partnering with Fleevo, Forest Freight has transformed its operations. The ability to track and charge for demurrage in real time has unlocked new revenue opportunities, providing greater transparency and fairness for customers. Managing thousands of jobs seamlessly through the platform has streamlined processes, while automated communications have freed up significant time for the transport planning team to focus on strategic and high-value activities.